About us
A Family Business Rooted in Innovation
Trust the family-run business that’s been delivering exceptional craftsmanship and innovative solutions since 1983.
Founded in 1983, Distinction Windows Ltd was established by Wayne and Nannette Duncan, with the support of Wayne’s father, Oscar. With over 40 years of expertise, Wayne began his journey as a carpenter and joiner, using his skills to craft high-quality UPVC and hardwood windows.
Today, our company continues to thrive, still manufacturing and installing a range of windows, doors, and bi-folds, while expanding our expertise into over 400 conservatory renovations. Now, Wayne and Nannette’s sons, Kevin and Gareth, have joined the family business, ensuring our tradition of excellence continues for future generations.
Cwtch Roofs: A Unique Innovation by Distinction Windows
At Distinction Windows, we don’t just install conservatory roofs-we created the Cwtch Roof, designing it to meet our own unique requirements. Unlike companies that fit roofs produced elsewhere, our in-house approach ensures that every roof is crafted from the ground up, tailored specifically to the needs of homeowners in Swansea and South Wales. This means our customers benefit from a bespoke, high-quality solution, rather than a generic, mass-produced product.
A Roof Designed for Comfort & Quality
Our solid tiled, highly insulated roofs have transformed conservatories, making them comfortable throughout the year by dramatically improving insulation. Each roof is built with a lightweight aluminium substructure, high-performance insulation, and durable tile-effect finishes, ensuring strength, style, and warmth. Every element is created by us-never bought in, setting us apart in the industry.
Designed & Built by Us
Unlike many companies that install pre-made roofs, Distinction Windows is one of the few companies in South Wales that design, manufacture, and install their own conservatory roofs. The Cwtch Roof is our own creation, developed to provide exceptional insulation, durability, and aesthetic appeal-a truly bespoke solution that enhances your home.
Before any order is placed, an expert installer visits your property, ensuring a personalised approach to guarantee the best possible solution for your conservatory.
Choosing Distinction Windows means investing in a Cwtch Roof that will enhance your conservatory, add value to your home, and deliver lasting comfort in every season.
Our promises and guarantees
All our Cwtch Roofs come with options for structural, thermal, and workmanship guarantees – including extendable long-term warranties on materials added peace of mind.
Protect Your Home
With specialist coverings on floors and walls, ensuring a safe, damage-free installation with our secure scaffolding system for flawless results.
Thermal Efficiency Guarantee
Ensure that the roof meets or exceeds insulation and thermal efficiency standards, backed by a U-Value SAP report .
Installation Guarantee
Provide a guarantee on the structural integrity of the roof, covering manufacturing defects and structural failures.
Building Certification
Our Cwtch Roofs are structurally engineered by HCE and certified by Total Building Control, ensuring full compliance with building regulations.
Weatherproofing Warranty
We include a weatherproofing guarantee that ensures the roof remains watertight and resistant to environmental conditions for an extended period.
Extended Warranty
Customers can register their products with suppliers for extended warranties to 10-year Velux and 40-year Metrotile coverage.
Let us help you transform your Conservatory into a cosy Cwtch
Upgrade your conservatory with our trusted, energy-efficient Cwtch roof system. We’ll guide you every step of the way. Get in touch for your free, no-obligation quote.
Schedule an AppointmentCall Cwtch Roofs at Distinction Windows Today